Deskripsi Pekerjaan
Are you a strategic leader with a proven track record in managing high-stakes client portfolios? JLL is seeking a dynamic Senior Account Director to lead our APAC operations. In this pivotal role, you will act as the primary custodian of our client relationships, driving operational excellence, fostering team development, and catalyzing business growth across the Asia-Pacific region.
As a key member of our leadership team, you will bridge the gap between client requirements and JLL’s world-class service delivery. We are looking for a visionary who can navigate complex commercial environments, influence stakeholders at the C-suite level, and cultivate a culture of innovation and high performance within our regional teams.
This role demands a balance of relationship management, commercial acumen, and operational rigor. If you are passionate about transforming real estate strategies into value-driven outcomes for global clients, we want to hear from you.
Tanggung Jawab
- Lead and oversee the end-to-end delivery of integrated services for key client accounts across the APAC region.
- Develop and execute comprehensive account strategies that align with client goals and JLL’s growth objectives.
- Serve as the primary point of contact for senior stakeholders, ensuring consistent communication and high levels of client satisfaction.
- Drive financial performance of the account, including budget management, P&L responsibility, and identifying new revenue growth opportunities.
- Mentor, inspire, and manage high-performing regional teams to ensure operational consistency and talent retention.
- Champion service excellence by implementing best practices, digital innovations, and process improvements across the account portfolio.
- Collaborate cross-functionally with legal, finance, and regional leadership to mitigate risks and capitalize on market trends.
Kualifikasi
- Bachelor’s degree in Business, Real Estate, Finance, or a related field; MBA or professional certification is highly preferred.
- Minimum of 12-15 years of experience in account management, operations, or business development, with at least 5 years in a senior leadership capacity within APAC.
- Deep expertise in real estate or property management services with a focus on multinational client portfolios.
- Proven ability to develop C-suite relationships and navigate complex, matrix-style organizations.
- Exceptional financial acumen, including experience managing large-scale P&L accounts.
- Strong change management skills with the ability to lead teams through organizational transitions and cultural shifts.
- Excellent communication and presentation skills, with fluency in English and an ability to influence diverse, multicultural teams.