Deskripsi Pekerjaan
Are you a strategic leader ready to drive growth and foster client success? Teledatacom Phils., Inc. is looking for a highly motivated Senior Account Manager to join our dynamic team in Pasig City. In this role, you will be responsible for overseeing key accounts, building lasting relationships, and ensuring our clients receive the highest level of service and satisfaction.
Your primary focus will be on driving revenue growth by identifying new business opportunities and maximizing the value of existing client portfolios. You will act as a trusted advisor to our clients, understanding their needs and collaborating with internal cross-functional teams to deliver tailored solutions. If you are a results-oriented professional with a passion for sales and client management, we encourage you to apply.
Tanggung Jawab
- Manage and nurture a portfolio of key accounts to maximize retention and revenue growth.
- Develop and execute strategic account plans to achieve and exceed sales targets.
- Act as the primary point of contact for major clients, handling inquiries and resolving complex issues.
- Cultivate strong, long-term relationships with clients to ensure high satisfaction and loyalty.
- Collaborate closely with internal sales, marketing, and technical teams to ensure cohesive service delivery.
- Prepare regular performance reports and market analysis to inform business strategy.
- Identify upsell and cross-sell opportunities within existing accounts.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 3-5 years of proven experience in Account Management or Sales, preferably in the telecommunications or IT industry.
- Demonstrated track record of meeting or exceeding sales quotas and KPIs.
- Excellent verbal and written communication skills in English.
- Strong negotiation, problem-solving, and interpersonal skills.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) is highly preferred.
- Ability to travel within the Metro Manila area for client meetings as required.