Deskripsi Pekerjaan
Join Toko Kopi Klasik's passionate team as a Senior Barista and become the heart of our coffee experience! We're seeking a dedicated professional who excels in crafting exceptional beverages while delivering outstanding customer service. In this role, you'll master the art of coffee preparation using premium beans, ensuring every cup meets our quality standards. Beyond brewing, you'll create memorable interactions through genuine hospitality, making patrons feel welcomed and valued. Your attention to detail will maintain our pristine workspace and equipment, while your product knowledge will guide customers to their perfect coffee match. This position offers a dynamic environment where your expertise directly shapes our café's reputation and customer loyalty.
Tanggung Jawab
- Expertly prepare and serve specialty coffee beverages with consistent quality and presentation
- Deliver exceptional customer service with warm hospitality and product knowledge
- Maintain cleanliness and hygiene of workstations, equipment, and service areas
- Manage inventory of coffee beans, syrups, and supplies efficiently
- Train junior staff on brewing techniques and service standards
- Handle customer inquiries and resolve service issues promptly
- Collaborate with team to ensure smooth daily operations
- Contribute to menu development and quality control initiatives
Kualifikasi
- Minimum 2 years of professional barista experience, preferably in senior role
- Advanced knowledge of coffee varieties, brewing methods, and latte art
- Proven track record in customer service excellence and hospitality
- Ability to work efficiently during peak hours and multitask effectively
- Strong communication skills and approachable personality
- Attention to detail in beverage preparation and presentation
- Flexibility to work weekends, holidays, and early morning shifts
- Basic inventory management and cash handling skills