Deskripsi Pekerjaan
Are you a seasoned financial professional with a keen eye for detail and a passion for optimizing financial workflows? iSupport Worldwide is searching for a dedicated Senior Billing Specialist to join our dynamic team in Ortigas, Metro Manila. In this critical role, you will be the driving force behind our invoicing operations and accounts receivable (AR) management, ensuring our billing pipelines run smoothly, accurately, and efficiently.
As a Senior Billing Specialist, you will go beyond simple data entry. You will analyze billing data, identify process bottlenecks, design robust solutions, and partner with key stakeholders to secure financial health and client satisfaction. If you thrive in a fast-paced environment and possess a strong background in corporate accounting and client relations, this is the perfect opportunity to elevate your career with a growing global BPO provider.
At iSupport Worldwide, we value innovation, accountability, and professional growth. We offer a highly collaborative working environment, modern office facilities in the heart of Ortigas, competitive compensation packages, and comprehensive benefits. Step into a role where your expertise directly impacts the company's financial success and operational excellence.
Tanggung Jawab
- Manage the end-to-end billing and invoicing process, ensuring absolute accuracy and compliance with corporate policies.
- Oversee Accounts Receivable (AR) workflows, actively tracking aging reports and implementing proactive collection strategies.
- Perform complex monthly financial reconciliations of billing accounts against the general ledger.
- Collaborate with client success managers, operations teams, and external clients to resolve billing discrepancies and payment disputes.
- Identify, design, and implement process improvements to streamline billing cycles and reduce manual errors.
- Prepare and present comprehensive weekly, monthly, and quarterly billing metrics and reports to the finance leadership team.
Kualifikasi
- Bachelor’s degree in Accountancy, Finance, Business Administration, or a closely related field.
- At least 4 to 6 years of solid experience in billing, invoicing, and Accounts Receivable management.
- Advanced proficiency in utilizing enterprise ERP platforms (e.g., NetSuite, SAP, Oracle) and accounting software.
- Expert-level skills in Microsoft Excel, including advanced functions, pivot tables, and data analysis.
- Strong analytical mindset with exceptional attention to detail and high numerical accuracy.
- Excellent communication and negotiation skills, with a proven track record of resolving client disputes professionally.
- Ability to thrive under pressure and consistently meet tight financial closing deadlines.