Deskripsi Pekerjaan
Bluebell Group, a world-renowned brand builder and distributor of luxury goods in Asia, is seeking an exceptional Senior Ecommerce Executive to take ownership of the digital landscape for our prestigious Italian brand, VENCHI, based in our Orchard, Singapore office.
This is a pivotal role designed for a digital native who thrives on driving transformation. You will be entrusted with the complete revamp of the VENCHI ecommerce platform, evolving it into a best-in-class digital flagship. Beyond the technical overhaul, you will architect and implement robust growth strategies that increase online traffic, conversion rates, and average order value. This role offers the unique opportunity to shape the customer journey from the first click to the last bite.
Your remit is broad and impactful, spanning Ecommerce Operations, CRM, Logistics, and Digital Marketing. You will leverage platforms like Shopify and advanced CRM systems to personalize the customer experience, while ensuring operational excellence in inventory management and order fulfillment. Deep collaboration with our retail, marketing, and supply chain teams is essential to align digital initiatives with business objectives.
If you are a strategic thinker with a hands-on approach, deeply passionate about luxury ecommerce and the art of fine food, this is your chance to make a significant mark within a globally admired group. We offer a collaborative culture, exposure to best-in-class brand strategies, and the opportunity to grow your career in a thriving industry.
Ready to elevate the digital presence of VENCHI? Apply now.
Tanggung Jawab
- Lead the end-to-end revamp and ongoing optimization of the VENCHI Shopify ecommerce platform to enhance UX/UI and drive conversions.
- Develop and execute data-driven growth strategies to achieve online sales targets and KPI benchmarks.
- Manage daily ecommerce operations, including product listings, pricing, promotions, and site content.
- Own the CRM strategy, leveraging customer data to create targeted campaigns that foster loyalty and retention.
- Coordinate with logistics and warehouse teams to ensure efficient order processing, inventory accuracy, and timely fulfillment.
- Monitor and analyze ecommerce performance metrics (traffic, conversion, AOV, LTV) to identify opportunities and optimize ROI.
- Collaborate with the Marketing team on SEO, SEM, email marketing, and social commerce initiatives to fuel brand awareness and acquisition.
- Stay ahead of ecommerce trends, competitor activities, and digital innovations to keep VENCHI at the forefront of luxury online retail.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, Ecommerce, or a related field.
- Minimum 3–5 years of solid ecommerce experience, preferably within luxury retail, FMCG, or premium food & beverage.
- Proven hands-on experience with Shopify Plus or similar ecommerce platforms is mandatory.
- Strong proficiency in CRM systems (e.g., Salesforce, HubSpot, or Klaviyo) and data analysis tools (Google Analytics, Tableau).
- Excellent understanding of logistics, supply chain management, and last-mile delivery in an ecommerce context.
- Exceptional project management skills with the ability to manage multiple stakeholders and priorities.
- Data-driven mindset with strong problem-solving abilities and a passion for A/B testing and optimization.
- Outstanding communication skills in English, with additional languages considered a plus.