Deskripsi Pekerjaan
Are you a high-energy finance professional looking to elevate your career with one of Malaysia’s most innovative financial institutions? Hong Leong Bank is seeking a motivated Senior Executive - Business Channels (Personal Banker) to join our dynamic team in Selangor. In this role, you will act as a primary financial advisor, building long-term relationships with our valued customers and helping them achieve their financial milestones.
As a Personal Banker at Hong Leong Bank, you will be at the forefront of our retail banking operations, identifying opportunities to provide customized financial solutions, including investment products, bancassurance, and credit facilities. We are looking for a customer-centric individual who thrives in a sales-driven environment and is passionate about delivering excellence in financial advisory.
Tanggung Jawab
- Develop and maintain strong, long-term relationships with a portfolio of existing and prospective bank clients.
- Provide comprehensive financial advisory services to meet customers' investment, protection, and credit needs.
- Proactively identify sales opportunities and cross-sell a wide range of retail banking products and services.
- Ensure high standards of service quality and customer satisfaction during every interaction.
- Maintain up-to-date knowledge of financial market trends, banking regulations, and competitor products.
- Achieve individual and team sales targets while adhering to strict banking compliance and internal policies.
- Prepare accurate financial reports and documentation for customer review and audit purposes.
Kualifikasi
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
- Minimum 2-3 years of proven experience in financial sales or personal banking.
- Possess relevant industry certifications such as PCE, TBE, or FPAM (preferred).
- Strong communication and interpersonal skills, with the ability to influence and persuade stakeholders.
- Proficiency in both English and Bahasa Malaysia; ability to converse in additional dialects is a distinct advantage.
- High level of integrity, professional ethics, and dedication to customer service.
- Results-oriented mindset with the ability to work effectively under pressure to meet targets.