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Call Centre & Customer Service 🏢 Full Time ⭐️ Terverifikasi

Senior Executive, Collections

ELK-Desa Resources Berhad
Klang/Port Klang
Estimasi Gaji
RM 4.500 – RM 5.500
Live Update
28 Mei 2026
Batas Akhir
28 Mei 2027

Deskripsi Pekerjaan

Join ELK-Desa Resources Berhad as a Senior Executive, Collections and take the lead in driving our financial recovery initiatives. This pivotal role requires you to support the Collection Manager in overseeing daily collection operations while leading a dynamic team of Collection Executives. You'll be instrumental in developing and implementing strategic collection plans to minimize overdue accounts and optimize cash flow.

As a key contributor to our credit management team, you'll mentor staff, monitor performance metrics, and ensure compliance with regulatory requirements. The position demands exceptional communication skills to negotiate payment solutions with clients while maintaining positive relationships. You'll analyze trends, prepare detailed reports, and recommend process improvements to enhance collection efficiency across portfolios.

ELK-Desa Resources Berhad offers a collaborative environment where your leadership directly impacts our financial stability. If you're results-driven with a passion for credit management and team development, this role provides the platform to advance your career in collections while contributing to our company's growth objectives.

Tanggung Jawab

  • Supervise and mentor team of Collection Executives to ensure performance targets are met
  • Develop and implement strategic collection plans for overdue accounts
  • Analyze collection metrics and identify process improvement opportunities
  • Conduct regular training sessions to enhance team's negotiation skills
  • Prepare comprehensive reports on collection activities and financial recovery
  • Ensure compliance with company policies and industry regulations
  • Collaborate with other departments to resolve payment disputes

Kualifikasi

  • Bachelor's degree in Finance, Business Administration, or related field
  • Minimum 3-5 years experience in credit management or collections
  • Proven team leadership and staff development experience
  • Strong analytical skills with proficiency in financial reporting
  • Excellent negotiation and conflict resolution abilities
  • Knowledge of debt collection regulations and compliance standards
  • Proficient in CRM software and MS Office applications

Keahlian yang Dibutuhkan

Collections Management Team Leadership Negotiation Credit Analysis Financial Reporting CRM Regulatory Compliance Process Improvement

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