Deskripsi Pekerjaan
Are you a results-driven professional with a passion for financial recovery and credit management? Our dynamic team in Ipoh is seeking a Senior Executive - Credit Management to play a pivotal role in our collections department. In this position, you will be responsible for driving high-impact collection strategies, monitoring portfolio performance, and ensuring the sustainability of our credit operations.
We are looking for a proactive individual who excels in process optimization and team collaboration. As a key member of the team, you will not only manage recovery targets but also identify opportunities to streamline workflows and improve overall collection efficiency. If you thrive in a fast-paced environment and possess strong analytical and negotiation skills, we invite you to join us in maintaining the integrity of our financial health.
Tanggung Jawab
- Develop and execute effective collection strategies to maximize recovery rates and minimize portfolio delinquency.
- Monitor and analyze daily portfolio performance, providing actionable insights to management.
- Maintain regular contact with delinquent accounts through professional negotiation to reach mutually beneficial repayment solutions.
- Lead and mentor junior collection staff to enhance team productivity and adherence to compliance standards.
- Streamline operational workflows and credit management processes to reduce turnaround times.
- Ensure all collection activities strictly adhere to internal policies and relevant financial regulations.
- Prepare comprehensive reports on collection progress and portfolio risk status for stakeholders.
Kualifikasi
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum 3-5 years of experience in credit management, debt recovery, or banking financial services.
- Proven track record in meeting or exceeding recovery targets in a professional environment.
- Strong analytical skills with proficiency in Microsoft Excel and credit management software.
- Exceptional negotiation, communication, and interpersonal skills.
- Ability to work under pressure and handle difficult situations with professionalism and diplomacy.
- Strong understanding of legal and regulatory requirements pertaining to credit collections in Malaysia.