Deskripsi Pekerjaan
Join the prestigious Jigger & Pony Group as a Senior Hospitality Associate and elevate your career in Singapore's vibrant hospitality industry. We are seeking a passionate and experienced professional to deliver exceptional guest experiences at our renowned establishment in Raffles Place.
As a Senior Hospitality Associate, you will be the face of our brand, responsible for creating memorable moments for our discerning clientele. Your role will involve overseeing daily operations, coordinating with various departments, and ensuring that every guest interaction exceeds expectations. With a strong focus on event management, you will have the opportunity to plan and execute memorable experiences that showcase the best of Singapore's hospitality scene.
Jigger & Pony Group offers a dynamic work environment where your contributions are valued, and your professional growth is nurtured. We provide competitive remuneration packages, opportunities for career advancement, and a workplace culture that celebrates excellence and innovation.
If you are a hospitality professional with a passion for service excellence and a flair for event management, we invite you to apply and become part of our award-winning team.
Tanggung Jawab
- Deliver exceptional customer service and create memorable guest experiences
- Coordinate and execute events, ensuring seamless operations from planning to execution
- Manage daily operations of the hospitality venue, maintaining high standards of service
- Train and mentor junior staff, fostering a culture of excellence and teamwork
- Handle guest inquiries and resolve issues promptly and professionally
- Collaborate with marketing, sales, and operations teams to ensure cohesive service delivery
- Monitor and maintain inventory of supplies and equipment
- Stay updated on industry trends and best practices in hospitality and event management
Kualifikasi
- Minimum 3 years of experience in a senior hospitality role
- Proven experience in event management and coordination
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment and handle multiple priorities
- Knowledge of hospitality industry standards and best practices
- Problem-solving skills with a customer-centric approach
- Valid food hygiene certification (preferred)
- Proficiency in hospitality management software and MS Office applications