Deskripsi Pekerjaan
Join our dynamic team at PT Riviera Hospitality Group as a Senior Hostess and become the welcoming face of our esteemed establishment. In this role, you'll be the first point of contact for our valued guests, setting the tone for their entire experience. Your exceptional interpersonal skills and attention to detail will ensure every visitor feels welcomed and appreciated from the moment they arrive.
As a Senior Hostess, you'll have the opportunity to develop your hospitality expertise while enjoying flexible work hours that accommodate your lifestyle. We offer a competitive monthly salary range of Rp 3,900,000 – Rp 4,000,000, along with exclusive employee discounts on our delightful treats and services. This position provides valuable hands-on experience in the fast-paced hospitality industry, making it an ideal opportunity for career growth.
Our establishment in the beautiful region of Badung, Bali offers a vibrant work environment where your contributions directly impact guest satisfaction. You'll work alongside a team of dedicated professionals who share your passion for exceptional service. If you're looking to advance your career in hospitality while enjoying the perks of a supportive and rewarding workplace, we encourage you to apply today.
Tanggung Jawab
- Warmly greet and welcome all guests with a professional and friendly demeanor
- Manage guest reservations, seating arrangements, and waitlists efficiently
- Coordinate with restaurant staff to ensure smooth guest flow and timely service
- Address guest inquiries and concerns promptly and effectively
- Maintain a clean and organized reception area
- Assist in training and mentoring junior hostess staff
- Collaborate with management to implement improved guest service procedures
- Handle special requests and accommodate VIP guests with exceptional service
Kualifikasi
- Previous experience in a hostess or front-of-house role in the hospitality industry
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to remain calm and professional during busy periods
- Knowledge of reservation systems and guest management software
- Excellent problem-solving skills and ability to handle guest complaints
- Fluent in both Bahasa Indonesia and English
- Pleasant appearance and professional demeanor