Deskripsi Pekerjaan
Join our vibrant team at MAGIC GARDEN CAFE as a Senior Hostess and become the welcoming face of our establishment in the heart of Bali. As a Senior Hostess, you'll play a crucial role in creating memorable dining experiences for our guests, ensuring exceptional service from the moment they step through our doors. Your warm personality and attention to detail will set the tone for their visit, making them feel valued and appreciated. This position offers an excellent opportunity to grow within the hospitality industry while working in a dynamic and culturally rich environment. We're seeking a dedicated professional who embodies our commitment to excellence and customer satisfaction.
Tanggung Jawab
- Manage restaurant reservations and seating arrangements efficiently
- Greet and welcome guests with a warm, professional demeanor
- Coordinate with waitstaff to ensure smooth table turnover
- Handle guest inquiries and provide information about menu offerings
- Monitor restaurant operations and communicate with management
- Maintain a clean and organized host stand area
- Assist in training junior host staff when needed
- Address guest concerns and resolve issues promptly
Kualifikasi
- Previous experience in a host or customer service role
- Excellent communication and interpersonal skills
- Professional appearance and friendly demeanor
- Ability to work in a fast-paced environment
- Strong organizational and time management abilities
- Knowledge of basic reservation systems
- Ability to multitask and prioritize effectively
- Fluency in English and Bahasa Indonesia