Deskripsi Pekerjaan
Join TechTiera as a Senior Informatica Support Specialist and become a pivotal force in our client's data ecosystem. This contract opportunity in Kuala Lumpur demands an expert who can diagnose, resolve, and optimize complex Informatica PowerCenter environments. You'll be the frontline troubleshooter for mission-critical ETL processes, ensuring seamless data integration across diverse systems. Your technical prowess will directly impact business continuity while collaborating with cross-functional teams to implement best practices and performance enhancements. This role offers a dynamic platform to showcase your expertise in high-stakes data scenarios while contributing to innovative solutions at the forefront of data integration technology.
Tanggung Jawab
- Provide tier-3 technical support for Informatica PowerCenter, resolving complex data integration issues and performance bottlenecks
- Develop and maintain comprehensive documentation including runbooks, troubleshooting guides, and system architecture diagrams
- Collaborate with development teams to design, implement, and validate Informatica solutions aligned with business requirements
- Monitor system health using diagnostic tools, proactively identifying and preventing potential failures
- Conduct root cause analysis for critical incidents and implement preventive measures
- Coordinate with vendors to resolve product-specific issues and apply patches/updates
- Mentor junior support staff and conduct knowledge transfer sessions
Kualifikasi
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of hands-on experience with Informatica PowerCenter administration and support
- Expert knowledge of ETL processes, data warehousing concepts, and data modeling
- Strong proficiency in SQL, Unix/Linux environments, and shell scripting
- Experience with performance tuning and optimization of complex data pipelines
- Excellent troubleshooting skills with ability to resolve ambiguous technical issues
- Informatica PowerCenter certification preferred
- Strong written and verbal communication skills with client-facing experience