Deskripsi Pekerjaan
Join our dynamic healthcare team as a Senior Patient Service Associate in the Bed Management Unit at Sengkang General Hospital. In this critical role, you will be at the forefront of ensuring smooth patient flow and optimal bed utilization across our healthcare facility. Your administrative and operational support will directly impact patient experience and hospital efficiency.
As a key member of our healthcare support team, you will coordinate bed assignments, manage patient admissions and discharges, and maintain accurate documentation. Your excellent communication skills will be essential in liaising with healthcare professionals, patients, and their families to ensure seamless transitions throughout their hospital stay.
This position offers an opportunity to make a meaningful difference in patient care while developing valuable healthcare administration skills. If you are detail-oriented, compassionate, and thrive in a fast-paced environment, we invite you to apply and contribute to our commitment to providing exceptional healthcare services.
Tanggung Jawab
- Coordinate bed assignments and manage patient admissions and discharges efficiently
- Maintain accurate records of bed availability and patient flow using hospital information systems
- Collaborate with nursing staff, physicians, and other healthcare professionals to ensure optimal bed utilization
- Communicate effectively with patients, families, and healthcare providers regarding bed status and room assignments
- Monitor and report bed occupancy rates to support hospital resource planning
- Handle administrative tasks including documentation, data entry, and report generation
- Resolve bed-related issues and coordinate solutions with relevant departments
- Participate in continuous improvement initiatives for bed management processes
Kualifikasi
- Diploma or equivalent qualification in Healthcare Administration, Business Administration, or related field
- Minimum 2-3 years of experience in healthcare administration or patient services role
- Strong organizational skills with attention to detail and accuracy
- Excellent communication and interpersonal skills
- Proficiency in healthcare information systems and Microsoft Office applications
- Ability to work effectively in a fast-paced healthcare environment
- Strong problem-solving skills and ability to make sound decisions under pressure
- Knowledge of healthcare regulations and protocols related to patient management