Deskripsi Pekerjaan
Are you a seasoned training professional with a passion for driving product excellence? Dancom Group is seeking a high-caliber Senior Product Training Specialist to join our dynamic team in Selangor. In this strategic role, you will be the bridge between our complex product solutions and our sales force, ensuring our teams are equipped with the technical depth and consultative selling skills needed to thrive in a competitive market.
As part of our capability development team, you will design, deliver, and evaluate comprehensive training programs that align with our business objectives. You will have the opportunity to influence sales performance directly and shape our organizational learning culture. We believe in investing in our talent, which is why we offer a competitive compensation package, comprehensive allowances, and performance-based incentives.
Tanggung Jawab
- Develop and execute comprehensive product and sales training curricula tailored to internal stakeholders and field teams.
- Conduct deep-dive product knowledge sessions to ensure sales readiness for new product launches and updates.
- Analyze training needs and performance gaps to create targeted coaching interventions and capability development frameworks.
- Partner with product management and sales leadership to translate technical features into compelling customer value propositions.
- Facilitate interactive workshops, webinars, and on-the-job training sessions to maximize knowledge retention.
- Measure the effectiveness of training initiatives through KPIs, feedback loops, and sales performance metrics.
- Maintain and update training materials, digital resources, and knowledge repositories to ensure information accuracy.
Kualifikasi
- Bachelor’s degree in Education, Business, Human Resources, or a related field.
- Minimum of 5 years of experience in corporate training, preferably within the product, sales, or telecommunications sector.
- Strong command of instructional design methodologies and adult learning principles.
- Excellent presentation, facilitation, and public speaking skills with the ability to engage diverse audiences.
- Proven track record of improving sales performance through strategic training initiatives.
- Proficiency in learning management systems (LMS) and e-learning authoring tools.
- Strong analytical mindset with the ability to interpret data and translate it into actionable training strategies.