Deskripsi Pekerjaan
Are you a seasoned sales professional with a passion for luxury hospitality? Sserenity Pte Ltd is seeking a Senior Sales & Guest Relations Executive to lead our VIP sales initiatives for our exclusive postpartum care brand located within a prestigious 5-star hotel in the heart of Orchard, Singapore.
In this high-profile role, you will be the face of our luxury brand, responsible for building and nurturing relationships with high-net-worth clients while delivering exceptional experiences that exceed expectations. You'll work in a sophisticated environment where attention to detail, impeccable service, and strategic sales acumen are paramount.
As a key member of our team, you'll have the opportunity to shape the future of luxury postpartum care in Singapore, leveraging your expertise in sales and guest relations to drive revenue growth and establish our brand as the premier choice for discerning clients.
Tanggung Jawab
- Lead VIP sales initiatives for the luxury postpartum care brand
- Build and maintain strong relationships with high-profile clients
- Ensure exceptional guest experiences throughout the client journey
- Develop and implement sales strategies to meet revenue targets
- Coordinate with hotel management to ensure seamless service delivery
- Handle client inquiries, feedback, and complaints professionally
- Conduct market research to identify new sales opportunities
- Prepare regular sales reports and performance metrics
Kualifikasi
- Bachelor's degree in Business, Marketing, Hospitality, or related field
- Minimum 5 years of experience in luxury sales or guest relations
- Proven track record of meeting or exceeding sales targets
- Exceptional communication and interpersonal skills
- Strong understanding of luxury market trends and customer expectations
- Experience in the hospitality or healthcare industry preferred
- Ability to work well under pressure and handle confidential information
- Proficiency in CRM software and sales analytics tools