Deskripsi Pekerjaan
Are you a data-driven professional looking to make a significant impact on sales strategy? Sitecore is seeking a Senior Sales Operations Analyst to join our dynamic team in Kuala Lumpur. In this pivotal role, you will serve as the bridge between sales leadership and the broader operations team, leveraging data to drive actionable insights and optimize revenue processes. We are looking for an analytical thinker who thrives in a fast-paced environment and is passionate about improving sales efficiency.
As a Senior Sales Operations Analyst at Sitecore, you will own key reporting initiatives, manage CRM data integrity, and collaborate with cross-functional teams to enhance the sales funnel. Your expertise will help us streamline operations and drive sustainable growth in the digital experience platform market. If you have a knack for turning complex data into clear strategies, we want to hear from you.
Tanggung Jawab
- Partner with Sales Leadership to define and execute sales strategies, providing data-driven insights to support decision-making.
- Manage and optimize the Sales CRM (e.g., Salesforce) to ensure data accuracy and streamline sales workflows.
- Design and maintain complex sales dashboards and reporting tools to track key performance indicators (KPIs) and forecast accuracy.
- Analyze market trends, territory performance, and pipeline data to identify growth opportunities and operational bottlenecks.
- Collaborate with Marketing and Product teams to ensure alignment between sales enablement efforts and business objectives.
- Streamline sales processes and standardize operational procedures to enhance team productivity and revenue generation.
- Conduct regular audits of sales data to ensure compliance with company policies and data governance standards.
Kualifikasi
- Bachelor’s degree in Business Administration, Finance, Statistics, or a related field.
- Minimum of 5+ years of experience in Sales Operations, Sales Analytics, or a similar analytical role within the tech industry.
- Strong proficiency in data analysis tools such as Excel (advanced functions), SQL, and BI tools (e.g., Tableau, Power BI).
- Experience with CRM platforms, specifically Salesforce, is highly desirable.
- Excellent written and verbal communication skills, with the ability to present complex data to stakeholders clearly.
- Strong problem-solving skills and the ability to work independently in a fast-paced, dynamic environment.
- Experience with Sitecore CMS or digital marketing technologies is a plus.