Deskripsi Pekerjaan
Join SAP as a Senior Solution Sales Executive specializing in Customer Experience and become a key driver of our growth in Malaysia. In this strategic role, you will leverage your expertise in SAP's CX portfolio to develop and execute sales strategies that address complex business challenges for our diverse clientele. You'll work closely with enterprise clients to understand their unique needs and position SAP solutions as the answer to their digital transformation journey.
This position offers the opportunity to work with cutting-edge technologies and make a significant impact on how businesses interact with their customers. You'll collaborate with cross-functional teams including product specialists, pre-sales consultants, and implementation partners to ensure seamless delivery of solutions that exceed customer expectations. As a trusted advisor, you'll build long-term relationships with key stakeholders and position SAP as a leader in the CX market.
The ideal candidate is results-driven, possesses deep knowledge of customer experience technologies, and has a proven track record of selling enterprise software solutions. If you're passionate about helping businesses transform their customer engagement strategies and thrive in a dynamic, fast-paced environment, this is the opportunity you've been waiting for.
Tanggung Jawab
- Develop and execute strategic sales plans to drive revenue growth for SAP CX solutions in Malaysia
- Identify and cultivate new business opportunities while maintaining and expanding existing client relationships
- Conduct thorough needs analysis and present tailored SAP CX solutions to enterprise clients
- Collaborate with cross-functional teams including product specialists and pre-sales consultants
- Prepare and deliver compelling proposals, demonstrations, and presentations
- Negotiate complex contracts and close deals that meet or exceed sales targets
- Stay current with industry trends, competitive landscape, and emerging technologies
- Provide regular sales forecasts and pipeline updates to management
Kualifikasi
- Bachelor's degree in Business, Marketing, Information Technology, or related field
- Minimum 8 years of experience in enterprise software sales, with at least 3 years in CX solutions
- Proven track record of meeting or exceeding sales targets in the Malaysian market
- Deep knowledge of SAP CX portfolio including Sales Cloud, Service Cloud, Commerce Cloud, and Marketing Cloud
- Strong understanding of digital transformation trends and customer experience best practices
- Excellent communication, presentation, and negotiation skills
- Ability to work independently and as part of a global team
- Fluency in English and Bahasa Malaysia; proficiency in Mandarin is a plus