Deskripsi Pekerjaan
Join our dynamic team at Ramada Encore by Wyndham-Makati as a Server and become an integral part of our exceptional Chinese dining experience. We're seeking enthusiastic professionals who thrive in fast-paced environments and are passionate about delivering outstanding customer service. In this role, you'll be the face of our restaurant, greeting guests with warm hospitality, taking precise orders, and ensuring timely food and beverage delivery. You'll handle transactions accurately while maintaining a clean, inviting dining area. This position offers growth opportunities within our renowned hospitality brand, perfect for individuals who value teamwork and attention to detail. Enjoy competitive compensation and be part of a team that celebrates Filipino culinary excellence.
Tanggung Jawab
- Provide exceptional customer service and create memorable dining experiences
- Accurately take and process food/beverage orders using POS systems
- Deliver orders promptly while maintaining quality presentation standards
- Handle cash and electronic payments with precision and accountability
- Maintain clean dining areas, tables, and service stations
- Collaborate with kitchen staff for seamless order fulfillment
- Resolve customer inquiries and concerns professionally
- Adhere to food safety and sanitation protocols
Kualifikasi
- High school diploma or equivalent required
- Previous restaurant or food service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic mathematical aptitude for order processing
- Physical stamina to stand for extended periods
- Flexible availability including evenings and weekends
- Positive attitude and team-oriented mindset