Deskripsi Pekerjaan
Join our dynamic hospitality team as a Server and become the heart of our guest experience! We're seeking a passionate individual to deliver exceptional dining service through warm welcomes, attentive table management, and precise order execution. As a key member of our front-of-house staff, you'll create memorable moments for guests while maintaining the highest standards of service excellence. This role offers an exciting opportunity to develop your skills in a fast-paced environment where customer satisfaction is paramount. If you thrive in team settings and take pride in creating positive interactions, we invite you to contribute to our commitment to outstanding hospitality.
Tanggung Jawab
- Warmly greet, seat, and attend to guests with exceptional courtesy
- Present menus, explain offerings, and make personalized recommendations
- Accurately process food and beverage orders using POS systems
- Deliver meals and beverages promptly while maintaining quality standards
- Monitor guest satisfaction and promptly address concerns
- Ensure cleanliness and organization of dining areas and service stations
- Collaborate with kitchen/bar staff for seamless service flow
- Process payments efficiently and maintain accurate transaction records
Kualifikasi
- Previous restaurant or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of food safety and sanitation protocols
- Positive attitude with customer-first mindset
- Physical stamina for standing and moving during shifts
- Attention to detail in order accuracy and presentation
- Team player with collaborative spirit