Deskripsi Pekerjaan
Join Singapore's largest listed real estate agency as a Service Ambassador at PropNex! This exciting opportunity allows you to be the face of our brand, delivering exceptional customer experiences to clients across Singapore. As a Service Ambassador, you'll play a pivotal role in building lasting relationships while representing PropNex's commitment to excellence in the real estate industry. We offer a dynamic work environment where your communication skills and passion for service will shine, supported by comprehensive training and career development opportunities. PropNex provides a competitive salary package and a pathway for growth within our award-winning organization. If you're ready to make an impact in one of Singapore's most vibrant sectors, this is your chance to join a market leader.
Tanggung Jawab
- Deliver exceptional customer service through phone, email, and in-person interactions
- Handle client inquiries with professionalism and accuracy regarding real estate services
- Resolve customer complaints and issues promptly while maintaining positive relationships
- Collaborate with internal teams to ensure seamless service delivery
- Document client interactions and maintain detailed case records
- Stay updated on company policies, products, and industry regulations
- Represent PropNex's brand values in all client communications
Kualifikasi
- High school diploma or equivalent qualification
- Minimum 1 year of customer service or call center experience
- Excellent communication and interpersonal skills in English
- Strong problem-solving abilities and conflict resolution aptitude
- Proficiency in using CRM software and Microsoft Office Suite
- Ability to work flexible hours including weekends if required
- Positive attitude with a customer-first mindset