Deskripsi Pekerjaan
Are you looking to jumpstart your career in the prestigious banking sector? PERSOL is currently seeking motivated and customer-centric individuals to join a leading commercial bank as a Service Banker. This is a unique, high-growth opportunity that focuses entirely on service excellence and operational efficiency—this role is 100% non-sales based.
As a Service Banker, you will be the face of the branch, ensuring that every customer interaction is seamless and professional. You will undergo comprehensive paid training to equip you with the knowledge needed to handle diverse account transactions, inquiries, and customer documentation. If you possess a positive attitude, a keen eye for detail, and a desire to work in a professional environment, we want to hear from you!
We offer a stable, supportive work environment where you can learn the ropes of retail and commercial banking operations without the pressure of sales targets.
Tanggung Jawab
- Perform accurate and timely processing of financial transactions and account maintenance.
- Provide professional, high-quality service to all walk-in customers at the branch.
- Handle customer inquiries regarding bank accounts, banking products, and operational procedures.
- Maintain high standards of accuracy in data entry and documentation.
- Adhere strictly to bank policies, compliance guidelines, and security protocols.
- Assist with administrative duties and branch-level operational tasks.
- Manage customer queues efficiently to ensure a smooth service experience.
Kualifikasi
- Minimum Diploma or Degree in any discipline.
- Strong interpersonal and communication skills with a customer-first mindset.
- Prior experience in banking, retail, or hospitality is an added advantage, but entry-level candidates are welcome.
- Highly organized with strong attention to detail.
- Ability to work professionally in a fast-paced environment.
- Proficiency in basic computer applications and digital banking tools.
- Willingness to undergo paid training and commit to a contract role.