Deskripsi Pekerjaan
Are you looking to kickstart your career in the prestigious banking and financial services sector without the pressure of sales targets? PERSOL is currently seeking motivated and customer-centric individuals to join our team as a Service Banker. This is a unique opportunity to gain valuable experience in a commercial banking environment with paid training provided from day one.
As a Service Banker, you will be the face of the branch, ensuring that every customer receives efficient and professional service. You will handle essential account transactions and administrative banking duties, helping clients navigate their financial needs with ease. If you possess a service-oriented mindset, excellent communication skills, and a desire to work in a stable, professional environment, we want to meet you.
This role is ideal for fresh graduates or customer service professionals looking to transition into the banking industry. You will be joining a supportive, fast-paced team where your ability to provide high-quality service is the primary focus. Join us and gain industry-recognized experience in a top-tier commercial bank.
Tanggung Jawab
- Perform accurate and timely processing of banking transactions including deposits, withdrawals, and fund transfers.
- Provide comprehensive support to walk-in customers regarding their general banking inquiries and account management.
- Maintain high levels of customer satisfaction by resolving issues efficiently and professionally.
- Ensure all documentation and operational procedures comply with bank policies and regulatory requirements.
- Identify and escalate complex customer needs to the appropriate internal departments for follow-up.
- Maintain branch service standards by adhering to operational guidelines and security protocols.
- Handle cash and sensitive financial documents with a high degree of integrity and accuracy.
Kualifikasi
- Minimum Diploma or Degree in any discipline.
- Strong interpersonal skills with the ability to communicate clearly and effectively.
- A positive, service-oriented attitude with a professional demeanor.
- Detail-oriented with the ability to perform accurate data entry and transaction processing.
- Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in basic computer applications and digital banking tools.
- Fresh graduates with a strong desire to learn are highly encouraged to apply.