Deskripsi Pekerjaan
Join PERSOL as a Service Banker and be part of a dynamic retail banking team in the heart of Singapore’s Central Region. In this role, you’ll provide top‑notch service by efficiently processing account transactions, answering customer inquiries, and guiding clients through our suite of banking products—all without any sales pressure. We believe in investing in our people, which is why comprehensive paid training is provided to set you up for success from day one.
You’ll be the first point of contact for customers visiting the branch, ensuring every interaction is friendly, accurate, and aligned with our compliance standards. This position offers a clear path for career growth within the banking sector, with opportunities to develop specialized skills and transition into higher‑level roles.
Our paid training program covers product knowledge, regulatory requirements, and service excellence, ensuring you feel confident handling any transaction. In addition to competitive pay, you’ll enjoy benefits such as flexible scheduling, employee wellness programs, and support from experienced mentors.
PERSOL is committed to diversity and inclusion, fostering an environment where every team member can grow. If you enjoy helping others and thrive in a fast‑paced environment, this is the perfect opportunity to launch or advance your career in financial services.
Tanggung Jawab
- Greet and assist customers in a courteous and professional manner.
- Process deposits, withdrawals, transfers, and other account transactions accurately.
- Resolve customer queries and complaints promptly, escalating when necessary.
- Promote digital banking solutions and guide clients on self‑service options.
- Maintain branch cleanliness and organization to create a welcoming environment.
- Ensure compliance with internal policies, regulatory guidelines, and security procedures.
- Meet individual service targets while supporting team goals.
Kualifikasi
- Minimum GCE ‘O’ Level or equivalent (NITEC, higher NITEC, or relevant certification).
- Strong verbal and written communication skills in English.
- Basic computer literacy (Microsoft Office, email, internet).
- Customer‑focused attitude with a genuine desire to help others.
- Ability to work in a team and adapt to a fast‑paced environment.
- Prior cash handling or retail experience is advantageous but not required.
- No previous sales experience needed – we provide full paid training.