Deskripsi Pekerjaan
Join 51Talk as a Service Consultant (Sales - Education) and make a meaningful impact on students' learning journeys while driving business growth. In this dynamic role, you'll be the bridge between our educational platform and our valued clients, ensuring students receive the best possible learning experience. Your expertise in sales and customer service will help us expand our reach in the Indonesian education market while maintaining the high standards that 51Talk is known for.
As a Service Consultant, you'll play a crucial role in guiding students through their educational journey, helping them achieve their learning goals through personalized support and effective sales strategies. You'll work closely with our team to understand student needs, recommend suitable courses, and ensure a seamless enrollment process. Your ability to build relationships and communicate effectively will be key to your success in this position.
51Talk offers a collaborative work environment where your contributions are valued, and professional growth is encouraged. If you're passionate about education and have a knack for sales, this opportunity allows you to combine both interests while making a real difference in students' lives.
Tanggung Jawab
- Supervise students to help them complete their monthly classes and encourage frequent attendance
- Provide exceptional customer service to ensure positive learning outcomes
- Identify student needs and recommend appropriate educational solutions
- Drive sales by promoting 51Talk's educational programs and services
- Maintain accurate records of student progress and interactions
- Collaborate with the sales team to achieve monthly targets
- Stay updated on educational trends and product offerings
- Address student concerns and resolve issues promptly
Kualifikasi
- Bachelor's degree in Education, Business, or related field
- 1-2 years of experience in sales or customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Patience and empathy when working with students
- Basic understanding of online learning platforms
- Goal-oriented with a track record of meeting targets
- Proficiency in Bahasa Indonesia and English