Deskripsi Pekerjaan
Join our dynamic team in Kota Kinabalu and embark on an exciting career journey in the hospitality industry! We're seeking enthusiastic Service Crew members to deliver exceptional customer experiences in a vibrant setting. As a valued team member, you'll enjoy a competitive salary package, exclusive staff discounts on our offerings, and clear pathways for career advancement. We pride ourselves on fostering a supportive work environment where your contributions are recognized and rewarded. Whether you're starting your career or looking to grow professionally, this role offers the perfect blend of hands-on experience and development opportunities. Discover why our team members love working here and become part of our commitment to excellence in service.
Tanggung Jawab
- Deliver outstanding customer service with a friendly and professional demeanor
- Accurately process food and beverage orders using POS systems
- Maintain cleanliness and hygiene standards in dining and service areas
- Handle cash transactions and reconcile daily sales reports
- Upsell menu items to enhance customer satisfaction and revenue
- Collaborate with kitchen and management teams for seamless operations
- Resolve customer inquiries and concerns promptly
- Adhere to food safety and workplace safety protocols
Kualifikasi
- High school diploma or equivalent qualification
- Previous experience in customer service or food service preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic mathematical skills for handling transactions
- Positive attitude with a strong work ethic
- Flexibility to work evenings, weekends, and holidays
- Physically capable of standing for extended periods