Deskripsi Pekerjaan
Are you passionate about the hospitality industry? Do you thrive in a fast-paced environment where you can make a real difference? Txakoli is looking for enthusiastic and dedicated individuals to join our team as a Service Crew. We pride ourselves on delivering exceptional dining experiences, and we need a vibrant team member to help us maintain our high standards.
In this role, you will be the first point of contact for our guests, ensuring they feel welcomed, comfortable, and valued from the moment they arrive. Whether it is taking orders, serving delicious food and beverages, or handling payments, your role is crucial in creating a memorable atmosphere. We offer a supportive work environment where your growth is our priority, providing opportunities to enhance your customer service skills and teamwork abilities.
Tanggung Jawab
- Greet and welcome guests warmly, ensuring a positive first impression.
- Present menus and answer questions about food and beverages.
- Take accurate food and drink orders and relay them to the kitchen.
- Serve food and drinks efficiently while maintaining hygiene standards.
- Clean and organize dining areas, tables, and service stations.
- Handle cash transactions and process payments accurately.
- Collaborate with the kitchen and management team to ensure smooth operations.
Kualifikasi
- High school diploma or equivalent qualification.
- Previous experience in a similar customer service role is preferred.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced and high-pressure environment.
- Flexibility to work varying shifts, including weekends and holidays.
- Physical stamina to stand for extended periods and lift light objects.