Deskripsi Pekerjaan
Join our dynamic team as a Service Crew member and become the heart of our customer experience! We're seeking passionate individuals who thrive in fast-paced environments and are committed to delivering exceptional service. As a key member of our hospitality team, you'll engage directly with guests, ensuring their needs are met with enthusiasm and professionalism. This role offers growth opportunities in customer service, teamwork, and operational excellence within a supportive work culture. If you're energetic, customer-focused, and ready to contribute to a positive dining experience, we encourage you to apply. Perfect for those starting their hospitality career or seeking to enhance their service skills in a vibrant setting.
Tanggung Jawab
- Provide exceptional customer service through friendly and efficient interactions
- Take accurate food and beverage orders using POS systems
- Prepare and serve food/drinks according to quality standards
- Maintain cleanliness and hygiene in dining/kitchen areas
- Handle customer inquiries and resolve complaints promptly
- Collaborate with kitchen and support teams for seamless operations
- Process payments and manage cash transactions accurately
Kualifikasi
- High school graduate or equivalent education
- Experience in food service/hospitality preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in high-pressure environments
- Basic math skills for cash handling
- Physical stamina for standing/walking during shifts
- Positive attitude and team-oriented mindset