Deskripsi Pekerjaan
Are you a hospitality professional with a passion for excellence? We are currently seeking a dedicated and polished Service Crew member to join our prestigious fine-dining establishment located in the heart of Chinatown. In this role, you will be the face of our restaurant, responsible for delivering an elevated, seamless, and personalized guest experience that reflects our commitment to culinary artistry and world-class service standards.
As a key member of our front-of-house team, you will thrive in an elegant environment where attention to detail is paramount. We are looking for an individual who possesses an innate sense of hospitality, the ability to anticipate guest needs before they arise, and a deep appreciation for high-end service protocols. If you are eager to develop your career in a sophisticated environment and work alongside an expert team of culinary professionals, we want to hear from you.
Tanggung Jawab
- Deliver professional, attentive, and anticipatory table service to all guests.
- Maintain comprehensive knowledge of our current menu, wine pairings, and seasonal offerings to provide expert recommendations.
- Execute fine-dining service standards, including proper table setting, silverware placement, and sequence of service.
- Manage guest reservations and seating arrangements to ensure a smooth flow of service throughout the evening.
- Coordinate seamlessly with the kitchen and bar team to ensure timely and accurate delivery of all orders.
- Handle guest inquiries, feedback, and special requests with grace, professionalism, and a solution-oriented mindset.
- Uphold strict hygiene and safety standards, ensuring the dining area remains pristine at all times.
Kualifikasi
- Previous experience in a fine-dining or upscale restaurant environment is highly preferred.
- Exceptional interpersonal and communication skills with a polished, professional demeanor.
- Strong command of the English language; proficiency in additional languages is a bonus.
- Ability to remain calm, focused, and efficient under pressure in a fast-paced environment.
- Impeccable personal grooming and presentation standards suitable for fine dining.
- A proactive team player with a positive attitude and a 'guest-first' philosophy.
- Flexible availability to work shifts, including weekends and public holidays.