Deskripsi Pekerjaan
Join Spencer Foods Corporation as a Service Crew Team Leader in Alabang, Metro Manila! We're seeking a dynamic hospitality professional to lead our store operations and drive exceptional customer experiences. In this pivotal role, you'll orchestrate daily activities, optimize team performance, and ensure our service standards consistently exceed expectations. You'll be the engine behind our store's success, balancing operational efficiency with memorable customer interactions while managing inventory, sales metrics, and cost controls. This is your opportunity to showcase leadership in a fast-paced environment where your decisions directly impact business growth and team development. If you're passionate about hospitality and ready to inspire a high-performing team, apply today to become part of our customer-centric culture at Spencer Foods Corporation!
Tanggung Jawab
- Lead and motivate service crew members to maintain high-performance standards
- Oversee daily store operations including opening/closing procedures
- Monitor staff performance through coaching and feedback mechanisms
- Manage inventory control procedures and stock rotation
- Track sales performance and implement strategies to meet targets
- Ensure exceptional customer service across all touchpoints
- Implement cost management initiatives to maximize profitability
- Train and develop team members on service protocols and products
Kualifikasi
- Minimum 2 years in hospitality leadership or supervisory role
- Proven experience in inventory management and sales monitoring
- Strong interpersonal and conflict resolution skills
- Ability to work flexible hours including weekends and holidays
- Basic knowledge of food safety and hygiene standards
- Proficiency in POS systems and inventory software
- High school diploma or equivalent; hospitality certification preferred
- Excellent problem-solving abilities under pressure