Deskripsi Pekerjaan
Join Prime Service Alliance Manpower Services as a Service Engineer and become an essential part of our technical support team. In this dynamic role, you'll diagnose, troubleshoot, and repair mobile devices and electronic systems to ensure optimal performance for our clients. You'll leverage your technical expertise to deliver efficient solutions while maintaining high standards of customer satisfaction. This position offers opportunities to work with cutting-edge technology and expand your skills in a fast-paced environment. If you're passionate about problem-solving and committed to excellence, we invite you to contribute your talents to our growing organization.
Tanggung Jawab
- Diagnose and repair mobile devices, tablets, and related electronic equipment
- Perform systematic troubleshooting to identify hardware and software issues
- Conduct preventive maintenance on devices to ensure longevity and performance
- Document service activities, parts replacements, and customer interactions
- Provide technical guidance and support to customers regarding device usage
- Collaborate with team members to resolve complex technical challenges
- Stay updated on emerging technologies and repair methodologies
Kualifikasi
- High school diploma or vocational certificate in electronics or related field
- Proven experience in mobile device repair and troubleshooting
- Strong diagnostic and problem-solving abilities
- Basic knowledge of electronic components and circuitry
- Excellent customer service and communication skills
- Ability to work independently and manage time effectively
- Proficiency in using diagnostic tools and repair equipment