Deskripsi Pekerjaan
Join DATCHE's family-driven culture where empowered professionals thrive! As a Service Engineer, you'll become the backbone of our client satisfaction journey, ensuring seamless equipment performance through expert diagnostics, maintenance, and technical solutions. This role offers a unique blend of hands-on technical challenges and collaborative teamwork in an environment that values your growth and innovation. You'll tackle complex mechanical systems while building lasting client relationships, all within a supportive team that celebrates shared successes. If you're passionate about engineering excellence and seeking a workplace where your contributions truly matter, DATCHE invites you to apply and help shape the future of service engineering.
Tanggung Jawab
- Install, calibrate, and maintain industrial equipment to ensure optimal performance
- Diagnose complex technical issues and implement effective repair solutions
- Conduct preventive maintenance schedules to minimize equipment downtime
- Collaborate with cross-functional teams to enhance service protocols
- Deliver exceptional customer service through clear communication and problem resolution
- Prepare detailed technical reports and maintain accurate service documentation
- Train clients on equipment operation and best maintenance practices
- Stay current with industry advancements and safety standards
Kualifikasi
- Bachelor's degree in Mechanical/Electrical Engineering or related technical field
- Minimum 2 years experience in service engineering or technical support role
- Strong proficiency in diagnostic tools and equipment maintenance procedures
- Valid driver's license with clean driving record
- Excellent troubleshooting and problem-solving abilities
- Customer-focused mindset with outstanding communication skills
- Ability to work independently and collaboratively in team environments
- Willingness to travel and work flexible hours when required