Deskripsi Pekerjaan
Join Ichi Seiki Pte Ltd as a Service Engineer and become an essential part of our mission to ensure seamless system operations for our valued clients. In this dynamic role, you'll leverage your technical expertise to diagnose, troubleshoot, and resolve complex mechanical and electrical systems, minimizing downtime and maximizing efficiency. You'll be the frontline technical expert, providing on-site and remote support while maintaining preventive maintenance schedules to guarantee optimal performance. Our ideal candidate thrives in fast-paced environments, combines technical prowess with exceptional customer service, and contributes to continuous service improvements. We offer competitive compensation, professional development opportunities, and a collaborative culture where your skills make a tangible impact on client satisfaction and operational excellence.
As a Service Engineer with Ichi Seiki Pte Ltd, you'll work with cutting-edge equipment across diverse industries, gaining exposure to advanced technologies while honing your diagnostic and problem-solving abilities. You'll collaborate with cross-functional teams to develop innovative solutions, maintain detailed service documentation, and stay current with industry best practices. This role is perfect for motivated technicians who take pride in delivering reliable solutions and building long-term client relationships. If you're passionate about engineering excellence and committed to maintaining high service standards, we invite you to apply and grow your career with a leader in the engineering sector.
Tanggung Jawab
- Diagnose and resolve complex technical issues in customer systems to minimize operational downtime
- Perform preventive maintenance and system inspections to ensure optimal performance
- Provide responsive on-site and remote technical support across client facilities
- Collaborate with engineering teams to develop effective service solutions and improvements
- Maintain accurate service records and documentation for compliance and reporting
- Train clients on system operation and basic troubleshooting procedures
- Ensure strict adherence to safety protocols and company service standards
- Continuously update technical knowledge through training and industry research
Kualifikasi
- Diploma or degree in Mechanical/Electrical Engineering or related technical field
- Minimum 2 years of experience in service engineering or technical support roles
- Strong diagnostic and troubleshooting abilities for mechanical/electrical systems
- Excellent customer service skills with ability to communicate technical concepts clearly
- Valid driver's license with clean driving record (for client site visits)
- Proficiency in using diagnostic tools, test equipment, and maintenance software
- Knowledge of industry safety standards and compliance requirements
- Ability to work independently while collaborating effectively in team environments