Deskripsi Pekerjaan
Join Biosite Medical Instruments, Inc. as a Service Engineer and become a cornerstone of our client success story. This pivotal role combines technical expertise with exceptional customer service to ensure seamless operations of our innovative medical devices. You'll represent our brand by introducing cutting-edge solutions, conducting product demonstrations, and delivering responsive after-sales support that builds lasting client relationships. Your work will directly impact patient care through reliable equipment maintenance and troubleshooting, while collaborating with cross-functional teams to drive continuous improvement in service delivery.
We seek a proactive professional passionate about bridging technology and human needs. In this role, you'll diagnose complex issues, perform preventive maintenance, and provide hands-on training to healthcare professionals. The ideal candidate thrives in dynamic environments where problem-solving and relationship-building converge. Join us to elevate healthcare standards through technical excellence and client-focused service excellence.
Tanggung Jawab
- Install, calibrate, and maintain medical equipment according to manufacturer specifications
- Diagnose and troubleshoot technical issues to minimize equipment downtime
- Provide on-site and remote technical support with rapid response protocols
- Conduct preventive maintenance schedules to optimize equipment performance
- Train healthcare professionals on proper equipment operation and safety protocols
- Prepare detailed service reports and maintain accurate documentation
- Collaborate with sales team to understand client needs and recommend appropriate solutions
Kualifikasi
- Bachelor's degree in Biomedical Engineering, Electronics, or related technical field
- Minimum 2 years experience in service engineering for medical devices
- Strong diagnostic skills with hands-on troubleshooting experience
- Certification in medical equipment maintenance preferred
- Excellent communication and interpersonal abilities
- Valid driver's license with willingness for regional travel
- Proficiency in technical documentation systems
- Knowledge of ISO standards and healthcare regulations