Deskripsi Pekerjaan
Join a global leader in vertical transportation solutions as a Service Manager (Elevator) and drive excellence in maintaining, installing, and modernizing elevator systems across diverse building infrastructures. In this critical role, you'll lead a dedicated team of technicians to ensure operational safety, regulatory compliance, and superior customer satisfaction. You'll be instrumental in developing service strategies, optimizing maintenance schedules, and implementing continuous improvement initiatives that enhance system reliability and client relationships. This position offers the opportunity to work with cutting-edge technology while managing service delivery for commercial, residential, and industrial properties in Singapore's dynamic urban landscape.
Our ideal candidate brings a blend of technical expertise and leadership acumen to oversee service operations, resolve complex maintenance challenges, and foster a culture of safety and efficiency. You'll collaborate with cross-functional teams to implement modernization projects while maintaining the highest standards of quality assurance. With competitive compensation and opportunities for professional growth, this role is perfect for a motivated professional passionate about shaping the future of vertical transportation.
Tanggung Jawab
- Oversee daily service operations for elevator maintenance, repair, and modernization projects
- Lead, train, and mentor a team of service technicians to ensure high performance standards
- Develop and implement service plans to optimize system reliability and minimize downtime
- Manage client relationships, addressing inquiries and resolving service-related issues promptly
- Ensure compliance with safety regulations, industry standards, and company policies
- Monitor service quality metrics and implement continuous improvement initiatives
- Coordinate with technical teams for emergency response and critical system failures
- Prepare service reports, performance analytics, and budget forecasts
Kualifikasi
- Bachelor's degree in Engineering or related technical field
- Minimum 5 years of experience in elevator maintenance/service management
- Strong leadership skills with proven team management experience
- In-depth knowledge of elevator systems, safety protocols, and industry regulations
- Excellent problem-solving abilities for complex mechanical and electrical systems
- Proficiency in service management software and diagnostic tools
- Strong communication skills for client interactions and team coordination
- Certification in elevator technology or maintenance is highly desirable