Deskripsi Pekerjaan
Join LG Electronics as a Service Operations & Network Executive and become an integral part of our dynamic team in Kuala Lumpur. In this role, you'll be responsible for maintaining excellent relationships with our business partners while ensuring seamless service operations and network performance. This position offers a unique opportunity to work with one of the world's leading technology companies and develop your expertise in service management and network infrastructure.
As a Service Operations & Network Executive, you'll play a crucial role in optimizing our service delivery processes, resolving technical issues promptly, and identifying opportunities for improvement. The ideal candidate will be a proactive individual with strong technical knowledge and excellent communication skills, capable of bridging the gap between technical teams and business partners.
Located at KL Eco City, this position provides access to a vibrant business environment and the opportunity to collaborate with industry professionals. LG Electronics offers a supportive work culture that encourages professional growth and innovation. If you're looking to advance your career in service operations while working with a global brand, this is the perfect opportunity for you.
Tanggung Jawab
- Manage and optimize service operations to ensure high levels of performance and reliability
- Maintain strong relationships with business partners and stakeholders
- Monitor network infrastructure and address any technical issues promptly
- Develop and implement service improvement initiatives
- Coordinate with internal teams to resolve service-related challenges
- Prepare regular reports on service performance and operational metrics
- Ensure compliance with service level agreements and company policies
- Identify and implement process improvements to enhance service delivery
Kualifikasi
- Bachelor's degree in Information Technology, Network Engineering, or related field
- Minimum 2-3 years of experience in service operations or network management
- Strong technical knowledge of network infrastructure and service management principles
- Excellent communication and interpersonal skills
- Problem-solving abilities with a customer-focused approach
- Experience working with business partners and stakeholders
- Proficiency in service management tools and systems
- Ability to work independently and as part of a team in a fast-paced environment