Deskripsi Pekerjaan
Are you a hands-on technical professional passionate about high-precision engineering? We are seeking a dedicated Service & Support Engineer to join our expanding team in Bishan. In this role, you will play a critical part in the deployment, maintenance, and optimization of advanced PCBA (Printed Circuit Board Assembly) inspection technologies.
This is an excellent opportunity for someone who thrives on solving complex, real-world engineering challenges. You will provide front-line technical support to our clients, ensuring that sophisticated inspection systems operate at peak efficiency. We value continuous learning and offer comprehensive training programs, providing a clear pathway for professional development and career growth within the company.
If you are a methodical problem-solver with a strong background in electronics, hardware diagnostics, or industrial automation, we want to hear from you.
Tanggung Jawab
- Perform on-site installation, commissioning, and calibration of PCBA inspection systems.
- Provide prompt technical support and troubleshooting to resolve hardware and software issues for clients.
- Conduct routine preventive maintenance to ensure optimal system performance and longevity.
- Deliver training sessions to end-users on system operations and basic troubleshooting techniques.
- Collaborate with the global engineering team to document technical issues and drive product improvements.
- Analyze performance data to diagnose complex equipment malfunctions and implement long-term solutions.
- Maintain accurate service records and technical documentation for all support activities.
Kualifikasi
- Diploma or Degree in Electronics Engineering, Mechatronics, or a related technical discipline.
- Minimum 2-3 years of experience in field service, technical support, or equipment maintenance.
- Hands-on experience with PCBA inspection (AOI/AXI) or similar precision automation equipment is highly advantageous.
- Strong diagnostic skills with the ability to interpret electrical schematics and mechanical diagrams.
- Proficiency in computer hardware, software troubleshooting, and industrial communication protocols.
- Excellent interpersonal and communication skills, with a focus on delivering high-quality customer service.
- Willingness to travel to client sites as required for system support and maintenance.