Deskripsi Pekerjaan
Join Samgyupsalamat as a Shift Manager and lead our dynamic team in delivering exceptional Korean BBQ dining experiences! We're seeking a motivated hospitality professional to oversee daily restaurant operations during assigned shifts. In this pivotal role, you'll ensure seamless service, maintain quality standards, and drive team performance while fostering a positive work environment. Competitive compensation of ₱18,000-₱20,000/month awaits, along with opportunities for career advancement within our growing restaurant chain. If you thrive in fast-paced settings and excel at team leadership, apply now to become part of our award-winning hospitality team!
Tanggung Jawab
- Oversee daily shift operations including staff scheduling, inventory management, and service quality
- Lead and mentor front-of-house team members through coaching and performance feedback
- Ensure strict adherence to food safety, sanitation, and operational standards
- Handle customer inquiries and resolve complaints with professionalism
- Monitor sales performance and implement upselling strategies
- Coordinate with kitchen staff to ensure timely order fulfillment
- Prepare shift reports and maintain accurate documentation
- Train new staff on company procedures and service standards
Kualifikasi
- Minimum 2 years supervisory experience in restaurant/hospitality industry
- Strong leadership and team management abilities
- Excellent communication and conflict resolution skills
- Knowledge of food safety regulations and operational best practices
- Ability to work efficiently in high-pressure environments
- Basic financial literacy for sales monitoring and cost control
- Flexible availability including evenings, weekends, and holidays
- High school diploma; hospitality degree preferred