Deskripsi Pekerjaan
Join Jiang Nan Hotpot as a Shift Manager and lead our dynamic team in delivering exceptional dining experiences! This pivotal role requires a hospitality professional who can drive operational excellence during peak hours while maintaining our signature hotpot quality. You'll oversee daily shift operations, mentor staff, and ensure compliance with food safety standards in a fast-paced environment. If you're passionate about team leadership and customer satisfaction, this opportunity offers career growth within a renowned restaurant chain.
As the face of our kitchen service, you'll coordinate between front and back-of-house teams, resolve customer inquiries promptly, and implement efficiency improvements. Our ideal candidate thrives under pressure while maintaining a positive work culture. Jiang Nan Hotpot provides comprehensive training and competitive benefits for dedicated managers ready to elevate their hospitality career.
Tanggung Jawab
- Oversee daily restaurant operations during assigned shifts
- Manage staff scheduling, performance, and development
- Ensure compliance with food safety and hygiene standards
- Handle customer inquiries and resolve service issues
- Monitor inventory and coordinate supply requisitions
- Prepare shift reports and communicate with management
- Train new staff on procedures and company standards
Kualifikasi
- Previous supervisory experience in hospitality/restaurant industry
- Strong leadership and conflict resolution skills
- Knowledge of food safety regulations and HACCP principles
- Ability to work flexible hours including nights/weekends
- Excellent communication and multitasking abilities
- High school diploma or equivalent; college degree preferred
- Proficient in basic inventory management systems