Deskripsi Pekerjaan
Are you a passionate leader looking to kickstart your career in the vibrant world of Filipino-Korean fusion dining? Samgyupsalamat is looking for an energetic and hands-on Shift Manager to join our team in Consolacion, Cebu. As a Shift Manager, you will be the heartbeat of our restaurant floor, ensuring that every guest experiences the high-energy, premium grilling experience we are famous for.
We are looking for a proactive professional who excels in fast-paced environments, manages team performance with empathy, and maintains the highest standards of food safety and customer service. If you are a natural problem solver with a flair for hospitality, we want to hear from you!
Tanggung Jawab
- Oversee daily floor operations, ensuring seamless workflow during peak dining hours.
- Lead, motivate, and mentor service staff to deliver exceptional customer service.
- Manage inventory levels, including food stocks and kitchen supplies, to minimize waste.
- Handle customer inquiries and resolve complaints promptly and professionally.
- Ensure strict compliance with health, safety, and sanitation protocols.
- Monitor and manage shift schedules to ensure adequate staffing coverage.
- Prepare accurate daily sales reports and perform end-of-shift cash reconciliations.
Kualifikasi
- At least 1-2 years of experience in a supervisory or management role within the F&B or hospitality industry.
- Strong leadership skills with the ability to work under pressure.
- Excellent communication and interpersonal skills in English and Cebuano/Tagalog.
- Basic knowledge of inventory management and Point-of-Sale (POS) systems.
- Strong commitment to food safety standards and operational excellence.
- Ability to work flexible hours, including weekends, holidays, and rotating shifts.
- A high school diploma or equivalent; vocational training in hospitality is a plus.