Deskripsi Pekerjaan
Are you a passionate leader with a flair for hospitality? Samgyupsalamat, a premier destination for authentic Korean BBQ, is looking for a dynamic Shift Manager to join our team in Bonifacio Global City. We are seeking a hands-on professional who thrives in a fast-paced environment and is dedicated to delivering exceptional customer service.
As a Shift Manager, you will be the heartbeat of our dining operations during your shift. You will be responsible for leading our front-of-house and back-of-house teams, ensuring that every guest experiences the high standards of quality and service that Samgyupsalamat is known for. If you have a strong background in restaurant management and a desire to grow your career within the hospitality industry, we want to hear from you!
We offer a competitive salary, a vibrant working environment, and the opportunity to work with one of the most popular culinary brands in the Philippines. Take the next step in your management career and help us continue to provide world-class dining experiences.
Tanggung Jawab
- Oversee daily floor operations to ensure seamless dining experiences for all guests.
- Lead, train, and motivate service staff to maintain high performance and productivity.
- Manage inventory levels, including food supplies and kitchen consumables, to minimize wastage.
- Monitor food safety and sanitation protocols in compliance with company and health regulations.
- Handle customer inquiries and resolve any service-related issues promptly and professionally.
- Coordinate with kitchen staff to ensure food quality and service timelines are met.
- Prepare accurate daily sales reports and perform cash handling duties at the end of shifts.
Kualifikasi
- At least 2 years of proven experience in a restaurant management or shift supervisor role.
- Strong leadership skills with the ability to manage a team in a high-pressure environment.
- Excellent communication and interpersonal skills to engage with staff and guests.
- Strong operational knowledge of POS systems and inventory management.
- Working knowledge of food safety, hygiene, and kitchen health standards.
- Flexible availability, including the willingness to work weekends, holidays, and rotating shifts.
- Degree in Hospitality Management, Business Administration, or a related field is a plus.