Deskripsi Pekerjaan
Join Samgyupsalamat as a Shift Manager and lead our dynamic team in delivering exceptional dining experiences! As a key leader in our fast-paced restaurant environment, you'll drive operational excellence during your shift while fostering a positive team culture. We offer competitive compensation, growth opportunities, and a vibrant workplace where your leadership skills shine. If you're passionate about hospitality and ready to make an impact, apply now to become part of our award-winning team!
Tanggung Jawab
- Oversee daily shift operations including staff scheduling, inventory management, and workflow optimization
- Ensure exceptional customer service by resolving complaints and maintaining dining standards
- Implement food safety protocols and quality control measures across all service stations
- Train and mentor staff on product knowledge, service standards, and operational procedures
- Monitor sales performance and implement upselling strategies to meet revenue targets
- Handle cash operations, POS transactions, and daily reconciliation tasks
- Coordinate with other managers for seamless transition between shifts
Kualifikasi
- Minimum 2 years in supervisory role within restaurant or hospitality industry
- Proven leadership skills with ability to motivate diverse teams
- Strong problem-solving abilities and decision-making under pressure
- Knowledge of food safety regulations and operational best practices
- Excellent communication and interpersonal skills
- Ability to work flexible hours including nights, weekends, and holidays
- High school diploma or equivalent; culinary management certification preferred