Deskripsi Pekerjaan
Join Jiang Nan Hotpot as a Shift Manager and lead our dynamic team to deliver exceptional dining experiences! This full-time opportunity allows you to oversee daily restaurant operations, ensure outstanding customer service, and maintain high standards of food quality and safety. As a key leader in our bustling hotpot establishment, you'll coordinate front-of-house and back-of-house activities, optimize inventory management, and drive sales performance while fostering a positive work environment for your team. This role offers career growth in the thriving hospitality sector with competitive compensation and the chance to make a tangible impact on our customers' experiences.
Tanggung Jawab
- Supervise daily restaurant operations during assigned shifts, ensuring seamless workflow
- Train, mentor, and motivate staff to deliver exceptional customer service
- Manage inventory control, supply ordering, and cost optimization
- Enforce strict food safety, hygiene, and sanitation standards
- Resolve customer inquiries and complaints promptly and professionally
- Monitor staff performance and implement disciplinary actions when needed
- Collaborate with management on staff scheduling and operational improvements
- Ensure compliance with all health and safety regulations
Kualifikasi
- Proven experience in supervisory or management role within hospitality/restaurant industry
- Strong leadership and team development abilities
- Excellent communication and conflict resolution skills
- Knowledge of food safety protocols and inventory management systems
- Ability to multitask and perform well in high-pressure environments
- Basic financial acumen for cost control and sales tracking
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent; hospitality certification preferred