Deskripsi Pekerjaan
Are you a natural leader with a passion for exceptional dining experiences? Jiang Nan Hotpot is currently seeking a highly motivated and dynamic Shift Manager to join our team in Parañaque City. In this pivotal role, you will be the heartbeat of our restaurant operations during your shift, ensuring that our signature hotpot experience is delivered with excellence, efficiency, and warmth.
As a Shift Manager, you will be responsible for overseeing daily restaurant operations, managing staff performance, and maintaining the highest standards of food safety and customer service. We are looking for an individual who thrives in a fast-paced environment and possesses the ability to handle challenges with grace. If you are committed to professional growth and want to be part of a thriving culinary team, we would love to meet you.
Tanggung Jawab
- Oversee day-to-day front-of-house and back-of-house operations during assigned shifts.
- Supervise, mentor, and motivate service staff to provide excellent customer experiences.
- Manage inventory levels and coordinate supply orders to ensure kitchen productivity.
- Ensure full compliance with health, safety, and sanitation regulations at all times.
- Handle customer inquiries and resolve service-related concerns promptly and professionally.
- Monitor sales performance and generate shift reports for management.
- Coordinate with kitchen staff to ensure food quality and service speed meet brand standards.
Kualifikasi
- Minimum of 2 years of experience in a restaurant or hospitality leadership role.
- Strong problem-solving skills and the ability to perform well under pressure.
- Excellent communication and interpersonal skills in English and Filipino.
- Proficiency in basic computer applications for reporting and scheduling.
- Knowledge of food safety standards (HACCP or similar preferred).
- Ability to work a flexible schedule, including weekends and holidays.
- Proven track record of building and leading successful teams.