Deskripsi Pekerjaan
Join Jiang Nan Hotpot as a Shift Manager and lead our dynamic team in delivering exceptional dining experiences! In this pivotal role, you'll orchestrate daily restaurant operations during your assigned shift, ensuring seamless service and maintaining our reputation for quality hotpot cuisine. You'll drive team performance, uphold food safety standards, and create a positive work environment that embodies our commitment to hospitality excellence. This is an ideal opportunity for a motivated leader passionate about the culinary arts to make a tangible impact in a fast-paced, customer-focused setting.
Tanggung Jawab
- Oversee daily restaurant operations during assigned shifts
- Manage staff scheduling, performance, and professional development
- Ensure compliance with food safety and sanitation protocols
- Handle customer inquiries and resolve service issues promptly
- Monitor inventory levels and coordinate supply replenishment
- Train staff on menu knowledge, service standards, and procedures
- Prepare shift reports and communicate operational insights
Kualifikasi
- Minimum 2 years experience in hospitality supervision
- Strong leadership and team management abilities
- Knowledge of food safety regulations (HACCP)
- Excellent communication and problem-solving skills
- Ability to work efficiently in high-pressure environments
- Basic proficiency in inventory management systems
- Customer service orientation with conflict resolution skills