Deskripsi Pekerjaan
Join Perpet Pilipinas Corp as a Shift Manager and become the driving force behind our daily success! In this pivotal role, you'll orchestrate seamless operations during your assigned shift, ensuring exceptional service delivery while leading a dynamic team to achieve business objectives. Your expertise in staff management, conflict resolution, and operational excellence will directly impact customer satisfaction and team performance. As a key leader in our hospitality environment, you'll maintain compliance with safety protocols, optimize resource allocation, and foster a collaborative culture where both staff and guests thrive. This is your opportunity to showcase your leadership skills in a fast-paced setting while contributing to the growth of a respected industry leader.
Tanggung Jawab
- Oversee daily operational activities during assigned shifts to maintain service standards
- Manage staff scheduling, training, and performance evaluations
- Resolve customer and employee conflicts with professionalism and urgency
- Monitor inventory levels and coordinate supply replenishment
- Ensure compliance with health, safety, and sanitation regulations
- Prepare shift reports and communicate critical information to management
- Drive sales initiatives and implement promotional strategies
Kualifikasi
- Minimum 2 years of experience in hospitality/tourism management
- Proven team leadership and conflict resolution skills
- Strong knowledge of operational best practices in service industry
- Excellent communication and interpersonal abilities
- Ability to make quick decisions under pressure
- Basic proficiency in POS systems and inventory management
- Valid food handler certification preferred