Deskripsi Pekerjaan
Join Kenny Rogers Roasters as a Shift Manager and lead our dynamic team at the KRR Drive and Dine location in Valenzuela City. This is your opportunity to grow your hospitality career with competitive compensation, comprehensive benefits, and clear advancement pathways. As a Shift Manager, you'll drive operational excellence during your assigned shifts, ensuring exceptional customer experiences while developing your leadership skills. We're committed to fostering a supportive work environment where your contributions are valued and recognized. If you're passionate about service excellence and ready to take the next step in your career, we encourage you to apply and become part of our renowned brand.
This role offers hands-on experience in full-service restaurant management, including team supervision, inventory control, and quality assurance. You'll gain exposure to fast-paced operations while developing strategic decision-making abilities. Kenny Rogers Roasters provides ongoing training programs to support your professional growth and prepare you for future leadership opportunities within our expanding network.
Tanggung Jawab
- Oversee daily restaurant operations during assigned shifts, ensuring smooth workflow and adherence to brand standards
- Lead, train, and motivate team members to deliver exceptional customer service and operational excellence
- Manage inventory, stock levels, and supply chain logistics to minimize waste and maintain cost efficiency
- Implement and enforce food safety protocols, hygiene standards, and compliance with health regulations
- Handle customer inquiries, resolve complaints, and maintain high satisfaction levels
- Prepare shift reports, analyze performance metrics, and recommend improvements
- Coordinate with management on staffing schedules, training needs, and operational challenges
Kualifikasi
- Minimum 2 years of supervisory experience in quick-service or full-service restaurant operations
- Strong leadership abilities with proven team management and development skills
- Excellent communication and interpersonal skills with customer service orientation
- Knowledge of food safety regulations, inventory management, and POS systems
- Ability to work efficiently in high-pressure environments during peak hours
- Problem-solving skills with attention to detail and operational efficiency
- High school diploma or equivalent; hospitality management degree preferred