Deskripsi Pekerjaan
We are representing a highly reputable and well-established Freight Forwarding company, a true market leader in the logistics industry. Located in the accessible West Region of Singapore, they are currently seeking a dedicated and customer-oriented Shipping Coordinator to join their expanding operations team. This is an exceptional career opportunity for a driven logistics professional looking for job stability, attractive remuneration, and a clear pathway for professional growth.
Your New Employer:
Our client prides itself on its long-standing reputation for operational excellence and employee welfare. They offer a collaborative and supportive work culture, recognizing and rewarding talent. As part of their team, you will be empowered to make decisions and contribute directly to the company's success.
The Package:
Joining this esteemed organization comes with a highly competitive compensation and benefits package. You can expect a basic salary ranging from $3,000 to $3,800 per month, a strict 5-day work week to ensure work-life balance, an Annual Wage Supplement (AWS), a performance-driven Variable Bonus, and excellent career progression opportunities.
Your Role as Shipping Coordinator:
In this pivotal role, you will be the main point of contact for managing international import and export shipments. You will be responsible for the end-to-end coordination of air and sea freight movements, ensuring timely, cost-effective, and compliant delivery of goods. This position seamlessly blends operational logistics with high-touch customer service. You will liaise directly with clients, shipping lines, airlines, and local vendors to resolve inquiries, secure competitive rates, and ensure complete client satisfaction. Meticulous documentation and accurate data management are key to success in this role.
Tanggung Jawab
- Coordinate and monitor international import and export shipments via air and sea freight from origin to destination.
- Prepare and process all necessary shipping documentation, including Bills of Lading, Airway Bills, and Certificates of Origin.
- Liaise directly with customers to provide shipment updates, resolve inquiries, and deliver exceptional customer service.
- Communicate with shipping lines, airlines, and local vendors to secure competitive rates and space allocations.
- Ensure accurate data entry into the company's freight management system (e.g., CargoWise) and maintain proper filing records.
- Prepare freight invoices, costing sheets, and reports for management review.
- Coordinate customs clearance requirements and ensure full compliance with all relevant import/export regulations.
- Assist in resolving operational issues such as delays, discrepancies, or damages to ensure smooth shipment flow.
Kualifikasi
- Minimum Diploma in Logistics, Supply Chain Management, Business Administration, or equivalent.
- At least 1 to 2 years of working experience in a shipping coordinator, freight forwarding, or logistics customer service role.
- Strong knowledge of import and export procedures, documentation, and Incoterms.
- Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
- Hands-on experience with freight forwarding operating systems (CargoWise, CW1, or similar) is an added advantage.
- Excellent communication and interpersonal skills with a customer service mindset.
- Meticulous, organized, and able to work effectively under pressure to meet deadlines.
- A team player who is proactive, responsible, and willing to learn.