Deskripsi Pekerjaan
Are you a detail-oriented professional seeking a new opportunity in Sales Support? CVista HR Consulting is looking for a dedicated Sales Support Manager to join our team in the West Region. In this role, you will be the backbone of our sales operations, ensuring that the order management process is seamless, accurate, and efficient. You will collaborate closely with the sales team to handle inquiries, process orders, and resolve any issues that may arise, ensuring a high level of customer satisfaction.
As a Sales Support Manager, you will be responsible for maintaining our database, preparing necessary documentation, and communicating effectively with both internal stakeholders and external clients. We are looking for a candidate who is proactive, organized, and possesses a strong understanding of sales cycles and order fulfillment. If you are a Singaporean citizen or permanent resident with a degree and a passion for sales administration, we want to hear from you.
Tanggung Jawab
- Oversee and manage the end-to-end order processing lifecycle to ensure accuracy and timely delivery.
- Coordinate with the logistics and warehouse teams to track shipments and resolve delivery issues.
- Maintain and update the customer database with accurate order history and account details.
- Act as the primary point of contact for customer inquiries regarding order status and product information.
- Prepare and review sales contracts, invoices, and other administrative documents.
- Analyze sales data to identify trends and provide insights to the sales team for performance improvement.
- Assist in the preparation of monthly sales reports and presentations.
Kualifikasi
- Bachelor's Degree in Business Administration, Marketing, or a related field.
- Minimum of 3-5 years of experience in sales support, order management, or a similar administrative role.
- Strong proficiency in Microsoft Office Suite (MS Word, Excel, PowerPoint) and experience with specific software tools.
- Excellent written and verbal communication skills in English.
- Ability to multitask effectively in a fast-paced environment while maintaining high attention to detail.
- Must be a Singaporean Citizen or Permanent Resident.