Deskripsi Pekerjaan
Embark on a rewarding career as a Spa Receptionist at Sikara Lombok Hotel, where luxury meets tropical paradise. Join our renowned spa team and become the first point of contact for guests seeking rejuvenation and tranquility. We offer competitive compensation, comprehensive health insurance, exclusive staff discounts, and clear pathways for professional growth in an idyllic coastal setting. As a key member of our hospitality team, you'll contribute to an unforgettable guest experience while enjoying the vibrant culture and natural beauty of Lombok.
Tanggung Jawab
- Manage guest bookings, appointments, and inquiries for spa services
- Provide exceptional customer service with warm, professional interactions
- Process payments and maintain accurate financial records
- Coordinate with therapists to ensure seamless service delivery
- Uphold cleanliness and organization of reception areas
- Promote spa packages and ancillary retail products
- Collaborate with hotel departments to enhance guest satisfaction
Kualifikasi
- Previous experience in spa, hospitality, or customer service roles
- Excellent communication and interpersonal skills
- Proficiency in appointment scheduling systems
- Strong organizational and multitasking abilities
- Professional appearance and courteous demeanor
- Basic computer literacy and cash handling skills
- Fluency in English and Bahasa Indonesia