Deskripsi Pekerjaan
Are you a fluent Spanish speaker looking for an exciting remote opportunity to make a real impact? Lewis Personnel Management is currently seeking passionate and dedicated Spanish Bilingual Appointment Setters to join our dynamic team. In this role, you will play a crucial part in connecting medical professionals in the United States with patients who need their expertise. We are proud to be open for newbies—meaning no prior experience is required, just a strong desire to help others and excellent communication skills.
Your primary responsibility will be to conduct outreach to potential clients, identify their needs, and schedule valuable appointments for our partners in the US healthcare industry. This is a fantastic opportunity to work from the comfort of Makati City while gaining experience in the American market. If you have a customer-first mindset and are looking for a stable, full-time position with a competitive salary, we encourage you to apply today and become part of our growing family.
Tanggung Jawab
- Conduct outbound calls and emails to prospective patients in the US.
- Discuss patient needs and match them with suitable healthcare providers.
- Schedule confirmed appointments and manage the calendar efficiently.
- Build and maintain a positive rapport with potential clients.
- Update and maintain accurate records of all interactions in the CRM system.
- Follow up on leads to ensure maximum conversion rates.
- Adhere to all company scripts and compliance standards during calls.
Kualifikasi
- Fluency in both Spanish and English (verbal and written).
- High school diploma or equivalent educational background.
- Strong interpersonal and communication skills.
- Ability to work independently in a remote setting.
- Basic computer literacy and familiarity with CRM software.
- Enthusiastic attitude and a genuine passion for customer service.
- Willingness to be trained and learn new processes quickly.